EntirelyDigital offers a variety of convenient payment options to cater to our diverse client base, ensuring that managing your account and services with us is as smooth and flexible as possible. Here's a detailed overview of our payment methods, along with some important policies to ensure uninterrupted service:
Accepted Payment Methods
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Credit Card Payments:
- We accept major credit cards, including VISA, Mastercard, Discover, and American Express. This is the fastest and most convenient way to make payments, suitable for both one-time payments and automatic billing for ongoing subscriptions.
- More information on credit card payments
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PayPal:
- For clients who prefer using PayPal, we offer the flexibility of making one-time payments or setting up automatic subscriptions. PayPal is a secure and widely used platform for online transactions, offering additional payment methods through its service.
- More information on PayPal payments
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Mail-in Cheques/Checks:
- We accept cheques (CA) / checks (US) mailed to our office address. This traditional method is ideal for clients who prefer or require payment via paper checks. Please ensure cheques/checks are made payable to EntirelyDigital.
- Our address information
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Interac Payment Transfers (For Canadian Clients):
- Specifically for our clients in Canada, Interac e-Transfer offers a quick and secure way to send payments directly from your bank account to ours. Please include your invoice number in the payment description to expedite processing.
- More information on Interac Payment Transfers
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EFT (Electronic Funds Transfer for Canadian Clients):
- EFT Transfers are also accepted, providing a direct bank-to-bank transfer method. This option is suitable for larger transactions or for clients who prefer not to use credit cards or online payment platforms.
- Please contact us for bank details and further instructions on EFT Transfers.
Payment Policies
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Timeliness: It's crucial that your payment is received on or before the due date listed on your invoice to avoid any interruptions to your service. For mail-in payments, please consider the delivery time-frames of USPS or Canada Post to ensure your payment arrives on time.
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Payment Extensions:
- We understand that unforeseen circumstances can occur. If you anticipate a delay in your payment, please reach out to us at your earliest convenience. We're committed to working with our valued clients to grant extensions where possible, based on individual circumstances. Such accommodations are made at the discretion of EntirelyDigital.
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Domain Registrations and Renewals:
- Please note that domain names cannot be registered or renewed without prior payment. To avoid losing your domain due to expiration, ensure your payment is timely, especially for renewal invoices.
Need Assistance?
If you have any questions about your invoice, our payment methods, or if you need assistance with making a payment, our dedicated support team is here to help. Contact us via email, phone, or through our Customer Portal (link) to get the assistance you need.
We strive to make your experience with EntirelyDigital as seamless and supportive as possible. Thank you for choosing EntirelyDigital.