How to manage your email account disk usage in cPanel Print

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Managing and removing old emails from a mailbox in cPanel can help free up disk space and keep your account organized. Here’s how to use the email management tools in cPanel to remove old emails:

Steps to Remove Old Emails Using Email Disk Usage Tool

  1. Log in to cPanel:

    • Enter your username and password to access your cPanel account.
  2. Navigate to the 'Email' Section:

    • Scroll down to the "Email" section and click on "Email Disk Usage".
  3. Select the Email Account:

    • In the Email Disk Usage interface, select the email account you want to manage from the drop-down menu at the top of the page.
  4. View Disk Usage by Folder:

    • You will see a list of folders (such as Inbox, Sent, Trash, etc.) and the amount of disk space they are using.
    • This overview helps you identify which folders are consuming the most space.
  5. Remove Old Emails:

    • To remove old emails, select the folder you want to clean up. Below the folder list, there are several options to delete emails based on criteria, such as:
      • 1 year old or more
      • 30 MB or larger
      • All messages
      • Custom Query (e.g., emails older than a certain date)
    • Choose the appropriate option that matches the emails you want to delete and click on "Free up space".
  6. Confirm Deletion:

    • A prompt will appear asking you to confirm the deletion. Once you confirm, cPanel will remove the emails based on the selected criteria.

Steps to Remove Emails Manually Using Webmail

  1. Access Webmail:

    • In the "Email" section of cPanel, click on "Email Accounts".
    • Next to the email account you want to manage, click on "Check Email". This will open the Webmail interface.
  2. Select a Webmail Client:

    • Choose a webmail client (Roundcube, Horde, or SquirrelMail). Roundcube is the most user-friendly.
  3. Delete Emails in Bulk:

    • Once inside the Webmail client, you can manually select and delete emails. For large batches:
      • Use the search function to find emails older than a specific date.
      • Select the emails you want to delete and move them to the Trash.
      • Finally, empty the Trash folder to permanently delete the emails.

Tips

  • Backup Before Deleting: If you are unsure about deleting emails, consider backing them up by downloading them via an email client (like Outlook or Thunderbird) or exporting them from Webmail.
  • Automate Cleanup: Consider setting up email filters or rules to automatically delete or archive emails after a certain period.

Using these cPanel tools, you can effectively manage and remove old emails, helping to free up space and keep your mailbox organized.


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